Essential Pro

Keep your inbox organized by archiving completed conversations or permanently deleting messages you no longer need. Understanding the difference between archiving and deleting helps you maintain a tidy message center while preserving important information.

Pro Feature

Message management is available to Pro subscribers.

Archive vs. Delete

Archive (Recommended)

Best for conversations you want to keep but don't need to see in your active inbox:

Moves conversations to the Archived tab
Can be restored to Active at any time
Keeps full conversation history
Ideal for completed or resolved discussions

Delete (Permanent)

Use when you want to permanently remove conversations:

Removes conversations from both Active and Archived tabs
Cannot be recovered once deleted
Only affects your view (other person still has the conversation)
Requires confirmation to prevent accidents

How to Archive Conversations

1
Navigate to the Messages page and ensure you're on the Active tab
2
Select one or more conversations by clicking the checkbox next to each conversation
3
An action bar will appear at the top showing how many conversations are selected. Click the "Archive" button.
4
The selected conversations are immediately moved to the Archived tab

How to Unarchive Conversations

1
Switch to the Archived tab at the top of the Messages page
2
Select the conversations you want to restore by clicking their checkboxes
3
Click the "Unarchive" button in the action bar
4
The conversations are moved back to your Active inbox

How to Delete Conversations

1
From either the Active or Archived tab, select conversations using the checkboxes
2
Click the "Delete" button in the action bar
3
A confirmation dialog appears asking "Delete this conversation?" (or "Delete these X conversations?" for multiple)
4
Review the warning: "This is permanent and can't be undone."
5
Click "Delete" to confirm, or "Cancel" to keep the conversations
6
The conversations are permanently removed from both tabs

Bulk Selection Tips

✓Select multiple conversations at once to archive or delete in bulk
✓The action bar shows exactly how many conversations you've selected
✓Click "Cancel" in the action bar to deselect all conversations
✓Switching between Active/Archived tabs clears your selection

What Happens When You Archive or Delete

For You (Archive)

Conversation moves from Active to Archived tab
Full message history is preserved
Can be unarchived at any time
Still searchable when viewing the Archived tab
Other person is not notified

For You (Delete)

Conversation is permanently removed from your view
Cannot be recovered
Removed from both Active and Archived tabs
No longer appears in search results
Other person is not notified

For Other Participants

They still see the full conversation in their inbox
Your actions don't affect their message center
They're not notified when you archive or delete
They can still send you new messages

Important

Archiving and deleting only affects your view. When you archive or delete a conversation, it only removes it from YOUR inbox. The other person still has access to all messages. Think of it like organizing your own filing cabinet—the other person's copy remains unchanged.

Best Practices for Message Management

Archive regularly: Move completed conversations to the Archived tab to keep your Active inbox focused on current discussions. You can always find them later if needed.

Think before deleting: Deletion is permanent. If there's any chance you'll need the information later, archive instead of delete.

Use bulk actions: Clean up multiple conversations at once by selecting several and archiving or deleting them together.

Review archived messages: Periodically check your Archived tab and permanently delete conversations you're certain you won't need.

The Power of Clean Communication

A well-managed inbox isn't just about aesthetics—it's about mental clarity and professional efficiency. When your message center contains only active, relevant conversations, you can focus on meaningful engagement instead of wading through clutter. Use archiving for conversations you might need later, and deletion for those you're certain you won't. Remember: every message you keep, archive, or remove is a choice about what matters in your professional life. Choose wisely, and your future self will thank you.

Delete & Archive Messages