Bliss AI Solutions LLC ("we", "us", "our") operates Essential Protocols. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Personal Information
When you create an account, we collect information such as your name, email address, and profile information. If you subscribe to Pro, we also collect billing information through our payment processor.
Content You Create
We store the protocols, discussions, testimonials, and messages you create and share through the Service.
Usage Data
We collect information on how you access and use the Service, including your device type, browser type, IP address, pages visited, and the time and date of your visits.
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To process your subscription and payments
- To send you updates and promotional communications (you can opt out)
Your data is stored securely using Firebase and Google Cloud services. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We may share your information in the following circumstances:
- With other users: When you make protocols public or participate in community discussions, your profile information and content are visible to other users.
- Service providers: We may employ third-party companies (like payment processors, hosting services) to facilitate our Service. These third parties have access to your personal data only to perform tasks on our behalf.
- Legal requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
You have certain rights regarding your personal data:
- Access: You can request a copy of your personal data
- Correction: You can update or correct your information through your account settings
- Deletion: You can request deletion of your account and associated data
- Portability: You can request a copy of your data in a portable format
- Opt-out: You can opt out of marketing communications
To exercise these rights, please contact us at admin@blissaisolutions.com
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use the following third-party services:
- Firebase/Google Cloud: For hosting, database, and authentication
- Stripe: For payment processing
- Google Analytics: For usage analytics (if applicable)
These third parties have their own privacy policies. We encourage you to review their privacy statements.
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take necessary action.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Bliss AI Solutions LLC
118 Castlewood Dr. Apt 129
North Palm Beach, FL 33408
United States
Email: admin@blissaisolutions.com
Phone: 480-239-8399